Travel Management - User oriented travel management tools for use by agents, airlines, passengers as

Challenge/Domain
Challenge: 
Meeting Societal and Market Needs
Domain category: 
Concepts
Enabler
Enabler: 
Travel Management - User oriented travel management tools for use by agents, airlines, passengers as well as freight operators, taking account of all operational factors, travel preferences and price.
Cluster of enablers: 
Travel Process Management
Capability
Capability: 
Intermodal / multimodal trip payment
Sub capability: 
n/a
R&I needs: 
Develop & implement intermodal / multi modal trip payment system enabling payment for the full intermodal trip and ensuring seamless connection and revenue distribution with all relevant merchant payment processing platforms for billing. Settlement and accounting purposes
Achievements
2020: 
35% of customers may pay all costs for their trip to the travel agency or travel/transportation provider booking this trip. Travel agency or travel/transportation provider will take over the responsibility of reimbursing other carriers. Customers will only receive one ticket curb-to-curb, covering urban and long distance transportation. Multi-modal clearing / settlement system designed to facilitate this process. Starting Air/Travel agency/Rail
2035: 
50% of customers may pay all costs for their trip to the travel agency or travel/transportation provider booking this trip. Travel agency or travel/transportation provider will take over the responsibility of reimbursing other carriers. Customers will only receive one ticket curb-to-curb, covering urban and long distance transportation. Multi-modal clearing / settlement system expanded to other relevant transport modes based on revenue impact
2050: 
95% of customers may pay all costs for their trip to the travel agency or travel/transportation provider booking this trip. Travel agency or travel/transportation provider will take over the responsibility of reimbursing other carriers. Customers will only receive one ticket curb-to-curb, covering urban and long distance transportation. Multi-modal clearing / settlement system expanded to other relevant transport modes based on revenue impact
Key Performance Indicator: 
% of customers that may pay all costs for their trip to the travel agency or travel/transportation provider booking this trip. Multi-modal clearing / settlement system implemented to facilitate this process

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